Where is loan growth going to come from over the next 12 months? According to Buck Bierly, it may be from the small business segment, particularly if bankers are able to capture both business and personal loans. One of the keys to success will be how effective Branch Managers are in their calling efforts on small businesses and professional practices.

To listen to Buck’s comments about what some banks are doing to prepare their Branch Managers to win market share, fill out the information below. (Note: If you’re having difficulties listening to the mp3 file from your work computer, it’s probably a firewall issue. Your IT area may be able to guide you on how to download the file. You might also have more success listening to it from home.)